What is self-billing?
Self-billing is when you select "NOW" when accepting your payout. Gigapay automatically generates an invoice on your behalf, and the payment is processed immediately. The fee for self-billing is 4% for Individuals or 2% for Sole Traders and Companies.
How do I download my self-billing receipt?
Step 1: Log in to Gigapay
Go to https://app.gigapay.com/login and log in with your email address or BankID.
Step 2: Find your payout
Once logged in, you'll see your dashboard with all your payouts listed.
Step 3: Click on the payout
Click on the specific payout you need the receipt for.
Step 4: Download the receipt
Scroll down on the payout details page, and you'll see a "Download receipt" button or link. Click it to download your receipt.
What information is on the receipt?
The receipt includes:
Payout description
Amount (excluding VAT if applicable)
Date
Reference number
Your payment details
When can I download the receipt?
You can download the receipt once the payout status shows as "Completed" or "Paid."
I can't find the download button. What should I do?
Make sure you're logged in with the correct email address
Ensure the payout has been completed
Try refreshing the page
If you still can't find it, contact support@gigapay.com
Can I get receipts for all my past payouts?
Yes. Simply click on each individual payout in your dashboard to access and download its receipt.
Need more help? Contact Gigapay support at support@gigapay.com
