How to get access to your company's Gigapay account, or add a colleague to it.
I work for a Client. How do I get access to our Gigapay account?
I work for a Client. How do I get access to our Gigapay account?
Access to a Client account is set up by our support team, not from inside the app. This is deliberate. A Client account can send money, The current administator should reach out to us to add a new admin access user.
To request access, your current administrater can contact us and include:
Your company's name
The email address you want added
The name of a current administrator on the account who can confirm the request
We will check with that administrator and set you up once they confirm.
I am already an administrator. How do I add a colleague?
I am already an administrator. How do I add a colleague?
Send us the same details: your company's name and the email address of the colleague you want to add. As you are an existing administrator, your request is the confirmation, so we can add them straight away.
How do I remove a user who has left the company?
How do I remove a user who has left the company?
Contact us with the email address to remove and we will take care of it. Please do this promptly when someone leaves, since anyone with access can act on the account.
Need Help?
Contact Gigapay Support via in-app chat or email us at support@gigapay.com.