Invite a single recipient to Gigapay so you can start sending them payouts.
Step 1: Go to Recipients
Navigate to Recipients from the navigation bar.
Step 2: Click "Invite new recipients"
Click the Invite new recipients button at the top of the page. A side panel opens with the invitation form.
Step 3: Enter Recipient Details
Fill in the following fields:
Recipient name (required)
Email (required, or phone number)
Phone number (optional, with country code)
Country (defaults to Sweden if not specified)
💡 Why we need this: We use these details to send the recipient an invitation to create their Gigapay account and complete onboarding.
Step 4: Send the Invitation
Click Send invitation to invite the recipient. They will receive an email with instructions to create their Gigapay account.
A confirmation message "New invitation sent" appears when the invitation is sent successfully.
Recipient Statuses
After inviting, recipients move through these statuses:
Pending: Recipient has been created but the invitation has not been sent yet.
Invited: Invitation email has been sent. You will see how long ago the invitation was sent (for example, "3 days").
Onboarding: Recipient has started creating their account but has not finished yet.
Active: Recipient has completed onboarding and is ready to receive payouts.
Common Issues
"The email already exists in the system."
Another recipient in your account already uses this email address. Check your existing recipients list.
"The cellphone number already exists in the system."
A recipient with this phone number is already in your account.
Need Help?
Contact Gigapay Support via in-app chat or email us at support@gigapay.com.