Create multiple payouts at once by uploading an Excel file with recipient and amount details.
Step 1: Start a New Payout
Navigate to Payments and click New Payment, or use the New Payment button on your Dashboard.
Step 2: Select "Upload With Excel"
On the creation screen, expand the Upload With Excel section.
Step 3: Download the Template
Click Download template to get the Excel template with the correct column format.
Step 4: Prepare Your File
Fill in the Excel template. The file must be in .xlsx format and under 5 MB.
Supported columns:
Name (Namn): Recipient full name (Required)
Email: Recipient email address (Required, or phone)
Cellphone number (Mobilnummer): Recipient phone number (Required, or email)
Country (Land): 2-letter country code (Required)
Currency (Valuta): 3-letter currency code, e.g. SEK, EUR (Required)
Gross salary (Bruttolon): Payout amount (Required)
Invoiced amount (Fakturerat belopp): Invoiced amount if applicable (Optional)
Description (Beskrivning): Reference or project name (Optional)
💡 Tip: Recipients in the file must already exist in your account, or include enough details (name plus email or phone) to create them automatically.
Step 5: Upload and Validate
Click the upload area or drag and drop your file.
Gigapay validates each row and splits the results into two tables:
Valid payouts: Ready to be created, with pricing details.
Payouts with errors: Rows that failed validation. Review the error messages, fix your file, and re-upload.
A price summary appears showing the total per currency.
Step 6: Create Payouts
Click Create Payments to submit all valid payouts.
Step 7: Confirm and Choose How to Pay
After creation, you see a confirmation screen with project details per currency, including the OCR number.
Click See Project to choose how to pay:
Card: For amounts under 250,000 in your currency.
Invoice: Generate an invoice with a due date and download a pro forma PDF.
Common Issues
"Max file size error"
Your file exceeds 5 MB. Reduce the number of rows or split into multiple files.
Rows appear in the error table
Check that amounts are valid numbers.
Ensure currency codes are supported (for example, SEK, EUR, USD).
Verify that recipient names and emails match your existing recipients.
"Recipient not found"
The recipient must already exist in your account, or the file must include enough details to create them.
Need Help?
Contact Gigapay Support via in-app chat or email us at support@gigapay.com.