Before we can send money to an account, we have to verify the identity of the person authorised to manage it, and confirm the details needed to pay the right person or company correctly. The exact information we ask for depends on your country and on whether you are onboarding as an Individual, a Sole Trader, or a Company.

We ask for the information needed to confirm who you are and where to send your Payout. This typically includes your name, date of birth, address, country of residence, nationality, a national identity or tax identification number, a copy of an ID document, and your bank account details. Depending on your country we may also ask for a licence, an A1 form, the name of your agency, or about any ties to Sweden.

Your national identity or tax identification number is used solely to verify your identity. For more on why we ask for it and how it is protected, see Why do I need to share my national ID or TIN?

As an Individual you are responsible for your own taxes, social contributions and insurance, and for complying with the laws that apply to you. You can read more in the Terms and Conditions.

We cannot release a Payout until all of the requested information has been provided.

If you have a registered company or are a Sole Trader, we ask for the information needed to identify the business and the person managing the account, so that the correct amount reaches the correct entity. If you use our self-billing option, these details are also added to the invoice automatically. Always read the invoice and check that everything is correct before approving it.

Contact Gigapay Support via in-app chat or email us at support@gigapay.com.